August 16, 2016 | Comments Closed |
I am pleased to announce the publicationof my new book Financial Services Sales Handbook: A Professionals Guide to Becoming a Top Producer. The book is now available for purchase Acquiring, retaining, and developing clients are the major steps for any successful business; failure to accomplish these steps is the…
Read MoreJuly 29, 2016 | Comments Closed |
Recently, my son and I watched the Australian men’s basketball team, the Boomers, play a practice match in Melbourne before they departed for the Rio Olympic Games. The team consists of six NBA players, and as an avid basketball fan, I researched and calculated the salaries of these six players at $31 million annually. Top…
Read MoreJune 30, 2016 | Comments Closed |
What’s the best way to develop millenniums into top producers? By holding them accountable. The last eight to ten years have been challenging times for the financial services industry; however, despite these challenges, many firms have been enjoying superior growth performance. I know of several businesses that consistently produce double-digit growth. What is the major…
Read MoreMay 30, 2016 | Comments Closed |
Major accounts are not lost overnight, and more importantly, they are seldom lost on just price. When a firm loses a major account, it’s often the result of a competitor’s ability to successfully target and steal the account. Not so long ago I received a frantic call from the leader of a financial services firm…
Read MoreMay 2, 2016 | Comments Closed |
“ Product knowledge accounts for 5% of success, and knowledge of people accounts for 95%. If you can get an A in product knowledge but know nothing about relating to individuals, you will fail.” John Savage Did you know that everybody is a salesperson in the sense that we must persuade others of the idea…
Read MoreMarch 31, 2016 | Comments Closed |
Successful financial services selling is about building clientele. So many professionals and firms simply forget this basic fundamental. A top-performing firm is one that is able to consistently produce superior growth in revenue and profitability. The top-performing firms regularly outperform their peers and competitors in the areas of retention and new business. Their primary source…
Read MoreMarch 1, 2016 | Comments Closed |
Over the next 7 to 10 years, there will be a steady stream of baby boomer business owners (of financial services firms) retiring from the industry, according to a study by LIMRA and McKinsey & Company (The 2012 LIMRA-McKinsey Experienced Financial Advisor Study, April 30, 2013, www.limra.com). This will create a sales void for marketing…
Read MoreJanuary 30, 2016 | Comments Closed |
It’s often said that great athletes don’t always make the best coaches and managers. They know what to do, but they cannot communicate how to do it. I often see this in small- to mid-sized financial services firms. The owners, partners or directors, who are effective sales professionals in their own right, are having difficulty…
Read MoreDecember 28, 2015 | Comments Closed |
Recently, I met the owners of a mid-sized financial services firm, who were looking for a quick way to generate sales leads to fill their sales pipeline and improve overall sales results. Their theory was that once they were in front of a qualified prospect, making the sale was easy. The problem was generating qualified…
Read MoreThe other day a client asked an interesting question, “Why is one firm able to produce superior growth and the others don’t?” It’s been my experience that the answer hinges on organic growth While on the surface this may appear deceptively straightforward, implementing a process for producing superior growth is anything but simplistic. That’s why…
Read More